Issue with An Post Label Generation

Incident Report for Scurri

Resolved

This incident has now been resolved and we an see that An Post labels are being generated successfully.

Posted Oct 30, 2025 - 08:11 GMT

Monitoring

Our monitoring has shown recovery of the An Post service over the last 30 minutes.

Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October.

We will continue to monitor and confirm full resolution once we've received an update from An Post

Posted Oct 29, 2025 - 21:30 GMT

Identified

An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve.

We will update you again once we have further information.

Posted Oct 29, 2025 - 17:55 GMT

Investigating

We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk.

We will update you as soon as we have further information.

Please check back here for updates on this issue.

Posted Oct 29, 2025 - 16:54 GMT

This incident affected: Scurri Platform API and Scurri front-end.