Scurri
All Systems Operational
Scurri Platform API ? Operational
Scurri front-end ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - Yodel has confirmed that the incident experienced which impacted the submission of PAN data has been resolved.

The Scurri support team have contacted the impacted customers to confirm if manifests/PAN files are to be resubmitted, for manifests which failed between Sunday 19th and Wednesday 22nd June. .

For those that have confirmed reprocess, our support and engineering teams have resubmitted the data to Yodel, and support will be in contact again with those that have not yet responded.

Jun 23, 11:59 IST
Investigating - Yodel is continuing to investigate the issue.

Label generation is not impacted by this issue, however, any manifests which have been sent since approx 2am (UK Time) Sunday 19th June have failed to send to Yodel.

We have been alerted of these failures and as soon as the issue is resolved, Scurri's Support Team will reprocess the manifests.

We have been advised there is a workaround for delivery today, for details about this please contact your Yodel Account Manager.

We will provide a further update as soon as we have more information.

Jun 20, 09:03 IST
Identified - An issue has been identified with submitting manifest / PAN data to Yodel.

Yodel has confirmed they are currently working to resolve the issue.

As soon as the issue is resolved, Scurri will resubmit any impacted manifests.

We will confirm as soon as this issue is resolved.

Jun 19, 18:02 IST
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 19:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 17:00 IST
Scheduled - Hermes (Evri) has given advance notice that scheduled maintenance is planned for Tuesday 21st of June from 17:00 to 21:00pm

Purpose of Maintenance:
Hermes (Evri) IT will be performing maintenance to switchover between primary and standby databases. During this period the tracking of parcels will be unavailable for approximately 2 hours

What does this mean for Scurri customers:
- Tracking events will not be available during the period of maintenance

Jun 14, 15:37 IST
Jun 20, 2022
Jun 19, 2022
Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.