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Scheduled Maintenance
InPost Planned Maintenance - Sunday 11th October 2026 between 09:00 hrs and 12:00hrs (BST) (3 Hours). Oct 11, 2026 09:00-12:00 IST
InPost has made us aware of planned maintenance, which will take place on Sunday 11th October 2026
InPost will be performing server maintenance, which may result in the service being unavailable between 09:00 hrs and 12:00hrs (BST) (3 Hours).
The window includes contingency rollback timings.
During the change, parcel tracking status will not be made available within the following integrations:
- Client Direct Tracking API - use of the client tracking API embedded within their website.
- eRin - tracking status and parcel management
- Solo - tracking status
Historic data will remain available; new data created during the outage will be updated once the change is completed. If sites are working, there will still be delays with certain functions in the following areas:
- InPost Website and App tracking
- InPost Customer InFlight Parcel Management & Notifications
- E2E
- IVR
- Customer Messaging
- Client Tracking IOD data files
- PowerBI Reports
- PreAdvice Notification (PAN), Electronic Collection Request (ECR), & Adhoc Collections request files received via SFTP will queue during the change and will be processed after the change is finished. Clients can continue to submit files during the change period without issue.
- Containerisation Labelling - please print all containerisation labels needed for Sunday's operation in advance of 9:00 AM to ensure container processing can continue smoothly throughout the maintenance period.
NOT IMPACTED
- Locker deliveries and collections
- PUDO / Store deliveries and collections
- UTR activities
- 2Door deliveries
This scheduled maintenance will support InPost in maintaining our high level of stability and uptime. The maintenance will be performed on server infrastructure, and no data will be at risk during the scheduled outage window.
For any urgent issues and technical difficulties, please contact the InPost IT Service Desk.
Posted on Oct 07, 2026 - 12:20 IST
InPost will be performing server maintenance, which may result in the service being unavailable between 09:00 hrs and 12:00hrs (BST) (3 Hours).
The window includes contingency rollback timings.
During the change, parcel tracking status will not be made available within the following integrations:
- Client Direct Tracking API - use of the client tracking API embedded within their website.
- eRin - tracking status and parcel management
- Solo - tracking status
Historic data will remain available; new data created during the outage will be updated once the change is completed. If sites are working, there will still be delays with certain functions in the following areas:
- InPost Website and App tracking
- InPost Customer InFlight Parcel Management & Notifications
- E2E
- IVR
- Customer Messaging
- Client Tracking IOD data files
- PowerBI Reports
- PreAdvice Notification (PAN), Electronic Collection Request (ECR), & Adhoc Collections request files received via SFTP will queue during the change and will be processed after the change is finished. Clients can continue to submit files during the change period without issue.
- Containerisation Labelling - please print all containerisation labels needed for Sunday's operation in advance of 9:00 AM to ensure container processing can continue smoothly throughout the maintenance period.
NOT IMPACTED
- Locker deliveries and collections
- PUDO / Store deliveries and collections
- UTR activities
- 2Door deliveries
This scheduled maintenance will support InPost in maintaining our high level of stability and uptime. The maintenance will be performed on server infrastructure, and no data will be at risk during the scheduled outage window.
For any urgent issues and technical difficulties, please contact the InPost IT Service Desk.
Posted on Oct 07, 2026 - 12:20 IST
Evri Planned Maintenance - Sunday October 18th - 03:00 and 06:00 AM. Oct 18, 2026 03:00-06:00 IST
Evri has made us aware of planned IT maintenance that will take place on the following date:
Sunday 18th October 2026 between 03:00 and 06:00 AM.
During this time, Evri IT teams will be carrying out essential maintenance on a number of critical systems. As a result, there will be a temporary outage affecting the services outlined below.
Services impacted during the maintenance window:
Evri.com website (Returns and Outbound)
Clients and customers will not be able to submit outbound orders or book returns via the Evri.com website during the maintenance window. Any orders or returns attempted during this time will not be processed.
Client Self-Serve Portal
Label requests will not be available via the Client Self-Serve Portal throughout the outage period.
APIs - Requests submitted via the following APIs may return an error message during the maintenance window:
- Routing API
- Global Eco API
- Print in Store API
- Enterprise Returns API
Evri Hosted Batch File Processing - Evri Hosted Batch Files will not be processed during this time.
ParcelShop and Locker Diversions - Customers will be unable to create new diversion requests during the maintenance window. Existing diversion requests will still be visible.
What you need to do
During the outage window, Evri has advised that you do not attempt to:
- Book outbound or return shipments via the Evri.com website
- Send Evri Hosted Batch Files
- Submit requests to any of the APIs listed above
Customers will also be unable to create new diversion requests during this time.
Please note that Client Hosted file processing will not be affected.
All services are expected to resume as normal once the maintenance window has completed.
If you have any questions, please speak to your Evri Account Manager or raise a ticket through the Client IT Self-Service Portal.
Posted on Oct 07, 2026 - 13:47 IST
Sunday 18th October 2026 between 03:00 and 06:00 AM.
During this time, Evri IT teams will be carrying out essential maintenance on a number of critical systems. As a result, there will be a temporary outage affecting the services outlined below.
Services impacted during the maintenance window:
Evri.com website (Returns and Outbound)
Clients and customers will not be able to submit outbound orders or book returns via the Evri.com website during the maintenance window. Any orders or returns attempted during this time will not be processed.
Client Self-Serve Portal
Label requests will not be available via the Client Self-Serve Portal throughout the outage period.
APIs - Requests submitted via the following APIs may return an error message during the maintenance window:
- Routing API
- Global Eco API
- Print in Store API
- Enterprise Returns API
Evri Hosted Batch File Processing - Evri Hosted Batch Files will not be processed during this time.
ParcelShop and Locker Diversions - Customers will be unable to create new diversion requests during the maintenance window. Existing diversion requests will still be visible.
What you need to do
During the outage window, Evri has advised that you do not attempt to:
- Book outbound or return shipments via the Evri.com website
- Send Evri Hosted Batch Files
- Submit requests to any of the APIs listed above
Customers will also be unable to create new diversion requests during this time.
Please note that Client Hosted file processing will not be affected.
All services are expected to resume as normal once the maintenance window has completed.
If you have any questions, please speak to your Evri Account Manager or raise a ticket through the Client IT Self-Service Portal.
Posted on Oct 07, 2026 - 13:47 IST