Scurri
All Systems Operational
Scurri Platform API ? Operational
Scurri front-end ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 11, 2021

No incidents reported today.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Resolved - We would like to bring to your attention some changes that are going live with Royal Mail on Monday 3rd May.  

We understand that Royal Mail has already communicated this with you.           

Product code changes:         

From 3rd May 2021 Royal Mail will be updating the following product codes that apply to non-personal correspondence:  

DE4, DG4, MP0, MP7, MP8, MP9, MTE, MTF, MTG, MTK and MTO

These adjustments will help you ensure the correct data is being captured for your customers’ items and export standards are being met. 
Existing product codes will still be accessible but you will be required to provide all mandatory pre-advice customs data for non-personal correspondence.

Here's an overview of the fields that will become mandatory, along with what field in Scurri it maps to. If the field is blank/empty the shipment will error. 

- Sender Name: Warehouse name
- Nature of items: Reason for export
- Postage Cost: Shipping Cost or Postage Cost in Service Enhancement area
- Harmonisation Code: Harmonisation Code
- Values: Item Value
- Description: Item Description
- Origin Country: Item Country Origin
Apr 30, 17:48 IST
Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021
Completed - The scheduled maintenance has been completed.
Apr 27, 09:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 08:01 IST
Scheduled - Deutsche Post has given advance notice that scheduled maintenance is planned for 27th of April 8pm.

Purpose of Maintenance:
Technical update

What does this mean for Scurri customers:
- During this maintenance period, you will be unable to generate Deutsche Post labels
- If you do attempt to generate labels, the shipment will error, and can be retried once the maintenance period is over
Apr 23, 09:06 IST