Intermittent connectivity Issue with DPD services

Incident Report for Scurri

Resolved

This incident has been resolved.

Posted Feb 24, 2021 - 14:22 GMT

Monitoring

DPD have administered a fix for this and we are currently monitoring

Posted Feb 09, 2021 - 09:46 GMT

Update

DPD have confirmed that they are continuing to investigate this issue

Posted Jan 29, 2021 - 11:05 GMT

Update

DPD have confirmed that they are investigating this issue.

Posted Jan 26, 2021 - 09:47 GMT

Update

We are continuing to investigate this issue.

Posted Jan 25, 2021 - 15:08 GMT

Update

We are continuing to investigate this issue.

Posted Jan 25, 2021 - 15:00 GMT

Investigating

We have identified an intermittent issue with DPD services. The connection is intermittently timing out when requesting a label.

We have raised a ticket with DPD to investigate this.

Please check back here for updates on this issue.

Posted Jan 25, 2021 - 15:00 GMT

This incident affected: Scurri Platform API and Scurri front-end.