Making eCommerce delivery simple.
Identified - Hermes are currently experiencing technical issues, their teams are working to resolve this as quickly as possible. We will update this page when we have more information.

If you are integrated with Hermes you may experience difficulties with generating labels.
Apr 19, 09:57 UTC
API ? Operational
Scurri front-end ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime
Fetching
Response time
Fetching
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017
Resolved - DHL have advised that their outage has now been resolved.

All services should be available again.
Apr 26, 15:54 UTC
Identified - DHL are currently experiencing technical issues. Their team is working to resolve this as quickly as possible.

We will update this incident when we have more information.
Apr 26, 15:35 UTC
Apr 25, 2017

No incidents reported.

Apr 24, 2017
Resolved - This incident has been resolved.

If you're experiencing any issues, please contact us via support@scurri.com to make us aware of it.
Apr 24, 11:01 UTC
Investigating - We are currently investigating an issue with DHL services.

If you're experiencing any issues, please contact support@scurri.com

Please check back here for updates on this issue.
Apr 24, 08:48 UTC
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017
Postmortem - Read details
Apr 18, 07:57 UTC
Resolved - We have resolved the partial loss of service. The rollback was successful and all services are running again.

We will publish a full post-mortem of the incident as soon as we gather all the information.

We apologise for the loss of service.
Apr 14, 11:01 UTC
Monitoring - Our engineering team have rolled back the release.

We're currently testing and monitoring the change.
Apr 14, 10:48 UTC
Update - We have identified the partial loss of service as an issue introduced by a new release.

We are currently rolling back to the previous release
Apr 14, 10:43 UTC
Identified - Please be aware that a portion of our customers are experiencing a loss of service.

We will update this status as soon as more information is available.
Apr 14, 10:33 UTC