Scurri Status

Scurri

All Systems Operational

API Operational

Scurri front-end Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime

Fetching

Past Incidents

Oct 18, 2019

No incidents reported today.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

Brightpearl Degraded Performance

Resolved - This issue has been resolved by Brightpearl.

To view Brightpearl status, please visit: https://status.brightpearl.com/
Oct 14, 10:58 IST

Identified - The Brightpearl incident that was reported yesterday remains open.

Here's a link to the page where you can check updates: https://status.brightpearl.com/incidents/mqgtf68rjzqd?u=7k66t9h9997f
Oct 2, 10:05 IST

Investigating - ****Message from BrightPearl;****

New incident: Identified
We have currently identified an issue reported by some EU hosted Brightpearl accounts of degraded performance and some 504 (timeout) errors.

Please note that your account is hosted on one of our EU data centres if the URL of your account begins with the following:

https://euw1.brightpearlapp.com/

We are due a fix which should resolve the issue but please keep checking this page for updates.
Oct 1, 16:16 IST

Deutsche Post International service issue

Resolved - This incident has been resolved.
Oct 14, 10:38 IST

Investigating - Deutsche Post International has advised that the issue with their API has now been resolved.

If you are still experiencing issues please contact support.
Oct 14, 09:34 IST

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

Royal Mail Scheduled Maintenance - 05/10/2019 at 00:00

Completed - The scheduled maintenance has been completed.
Oct 5, 06:01 IST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 IST

Scheduled - Royal Mail has given advance notice that scheduled maintenance is planned for 05/10/2019 at 00:00.

Purpose of Maintenance:
This activity is required to apply the latest critical and important security patches to the infrastructure.

What does this mean for Scurri customers:
- There will be no impact to the generation of labels, you can continue to create shipments and print labels
- During this maintenance period, we will be unable to manifest shipments to Royal Mail
- We recommend you do not manifest/ship during the maintenance period as submission of manifests will fail during this period
- If a failure happens, do not worry, our support team will resubmit any failures on Monday, October 7th
Sep 27, 13:52 IST

Oct 4, 2019

Hermes label generation issues

Resolved - Hermes have been in contact to confirm all issues are now resolved
Oct 4, 16:33 IST

Investigating - We have identified intermittent issues with Hermes where labels are failing to generate. Hermes are currently investigating this issue. We will update this status as soon as we have more information.
Oct 4, 15:35 IST